Shipping policy
We offer shipping across Australia with a focus on fast, reliable, and discreet delivery.
All orders are processed on the same day as placed (excluding weekends and public holidays). Once dispatched, delivery times may vary depending on your location and the carrier.
Estimated delivery times:
- Standard Shipping: [2–8] business days
- Express Shipping: [1–3] business days
All orders are packaged discreetly with no indication of the contents for your privacy.
Shipping costs are calculated at checkout and may vary depending on order size, weight, and delivery location. Free shipping may be offered on qualifying orders as advertised.
Once your order has been dispatched, you will receive a tracking number to monitor delivery progress.
We are not responsible for delays caused by postal carriers, incorrect addresses provided, or circumstances beyond our control.
Payment
We accept secure payment methods including major credit/debit cards (Visa, Mastercard), PayPal, and other payment options as displayed at checkout.
All payments are processed in Australian Dollars (AUD) and include GST where applicable.
Your payment information is handled securely through trusted third-party payment providers. We do not store your full payment details.
Orders will only be processed once full payment has been received and confirmed.
In the event of suspected fraudulent activity, we reserve the right to cancel or hold any order for verification.
If you have any questions regarding shipping or payment, please contact our support team via the details provided on our website.